Install Plural on Your Robot or Display Device

Before you can run a Plural project on a device, you need to prepare that device to receive and display your content. The setup process differs depending on which device type you are using. Select your device below to get started.

Avatar
Pepper
Temi
NAO

The Avatar is entirely browser-based — there is no app to download or install. Any device with a modern web browser and an internet connection can display a Plural Avatar.

Step 1 — Try the demo

Open Google Chrome on your target device (smartphone, computer, smart TV, kiosk, etc.) and navigate to the following URL:

https://go.plural.io/s/9c453bf582

You will see Albert, a sample Plural Avatar. Talk to him, touch the on-screen buttons, and get a feel for how the Avatar works. Ask yourself:

Does the Avatar understand your voice clearly?
Does animation run smoothly on this hardware?
Does the face-recognition camera pick you up quickly?

If performance is poor, consider adding an external camera, a dedicated microphone, or upgrading to a more powerful device.

Step 2 — Plan your deployment environment

Think about where the Avatar will live in production. A few common considerations:

Environment	Key challenges	Recommended investment
Trade show / expo	Background noise, poor connectivity, backlit lighting	High-quality directional microphone, bright display, external camera, cellular hotspot
Reception desk	Moderate noise, reliable Wi-Fi	Standard webcam and microphone
Home / office kiosk	Quiet, stable network	Default device hardware is usually sufficient

A larger screen attracts significantly more attention in busy environments. If you are deploying at an event, invest in the biggest display that fits your space and budget.

Step 3 — Choose the right browser

Plural Avatars are optimised for Google Chrome. Always use Chrome on your target device for the best experience.

Contact the Plural support team at support@humanizing.com if you would like hardware recommendations tailored to your deployment scenario.

Once your device is ready, proceed to Add a Device to connect your Avatar to your Plural account.

Plural runs as an Android application on Pepper robots that have the Android tablet upgrade. If your Pepper does not yet have Android, contact contact@humanizing.com to enquire about the upgrade.

Humanizing Technologies maintains a YouTube channel with hardware setup walkthroughs: youtube.com/watch?v=34E8eIbbKiU

Step 1 — Add Humanizing as an administrator in the Pepper Command Center

The Plural app is distributed through the Pepper App Store, so Humanizing Technologies must be set as an administrator on your robot before the app can be assigned.

Open https://command-center.softbankrobotics.com/client/index.html in your browser and sign in.

Navigate to My Team → My Users

Click My Team in the top navigation, then select My Users.

Create a new user for Humanizing

Click + Create User and fill in the details provided by the Humanizing support team.

Add the user as a robot administrator

Go to My Robots, select your robot, and add the newly created user as an Administrator.

Send your details to Humanizing

Email your registered Account Name and your robot’s Body ID to support@humanizing.com. The team will assign the Plural app to your robot.

Step 2 — Connect Pepper to a network and install the app

Use a personal smartphone hotspot rather than a corporate Wi-Fi network. Corporate firewalls often block the ports that Pepper needs to download software from the App Store.

Connect Pepper to Wi-Fi

Ensure Pepper is connected to a Wi-Fi network with all required ports open (a personal hotspot works reliably).

Open the Softbank Updater on Pepper

On Pepper’s tablet, open the Softbank Updater and search for new updates.

Install the Plural app

Once Humanizing has assigned the app, it will appear in the update list. Download and install it.

Grant all required permissions

Open the Plural app from the Android menu and accept all permission prompts (microphone, camera, storage).

Once Plural is installed and running on Pepper, proceed to Add a Device to link it to your account.

Plural supports NAO V6 robots only. If your robot is an earlier version, contact support@humanizing.com before proceeding.

Step 1 — Add Humanizing as an administrator in the Aldebaran Cloud

Open https://cloud.aldebaran-robotics.com/ and sign in.

Navigate to Manage → your robot

Click Manage to see your registered robots, then click the robot you want to run Plural.

Add Humanizing as an administrator

Click the + symbol in the Administrators field and add the following email address:

contact@humanizing.com

Send your robot ID to Humanizing

Copy your robot’s ID (shown below the robot’s name at the top of the page) and send it to support@humanizing.com. The team will assign the Plural app to your robot.

Step 2 — Install the app via the Robot Web Page

Connect NAO to your network

Make sure NAO is on the same Wi-Fi network as your computer. If not, connect via LAN cable or the Choregraphe SDK. See Aldebaran’s connection guide for details.

Find NAO's IP address

Press NAO’s chest button. NAO will speak its IP address aloud.

Open the Robot Web Page

Enter NAO’s IP address in your browser’s address bar. Log in with NAO’s username and password.

Install or update Plural

On the Robot Web Page, click the download button (orange dot = update available). After Humanizing has assigned the app, the Plural icon will appear on this page. If you do not see it and there is no update available, contact support@humanizing.com.

If you have trouble accessing the Robot Web Page, refer to Aldebaran’s web access documentation.

Once Plural is installed on NAO, proceed to Add a Device to link it to your account.

​Step 1 — Try the demo

​Step 2 — Plan your deployment environment

​Step 3 — Choose the right browser

​Step 1 — Add Humanizing as an administrator in the Pepper Command Center

​Step 2 — Connect Pepper to a network and install the app

​Step 1 — Add Humanizing as an administrator in the Aldebaran Cloud

​Step 2 — Install the app via the Robot Web Page

Step 1 — Try the demo

Step 2 — Plan your deployment environment

Step 3 — Choose the right browser

Step 1 — Add Humanizing as an administrator in the Pepper Command Center

Step 2 — Connect Pepper to a network and install the app

Step 1 — Add Humanizing as an administrator in the Aldebaran Cloud

Step 2 — Install the app via the Robot Web Page