To add any element, right-click on an empty area of your canvas and select the element from the context menu. You can also drag the blue output circle from an existing element and release it on a blank area — the same context menu will appear.
Interaction & Display Elements
Robot Says
Make your robot or Avatar speak text aloud. Add multiple speech variations for a more natural, human-like interaction.
Menu Designer
Display a fully customizable button menu. Users can tap a button or trigger one by voice. Supports background images, icons, speech, and per-button conditions.
Question Designer
Present a multi-button question screen with voice recognition. Save the user’s answer to a variable for use later in the flow.
Rating Designer
Collect star (or custom-icon) ratings from users. Configure per-grade speech reactions and a thank-you message.
Media Designer
Display rich content screens with text, background images or videos, overlays, and QR codes. Optionally hide the Avatar for full-screen media.
Save User Input
Render a text-input field that accepts typed or voice-entered responses. Supports Text, Phone, Email, Number, Time, Date, Dropdown, and Canvas (signature) input types.
Show Website
Embed an external HTTPS website inside your flow. Choose from Fullscreen, Fullscreen with Avatar, Half-size, Quarter-size, or Square-size layouts.
Logic & Routing Elements
Condition
Branch the flow based on variable comparisons (equals, greater than, less than, etc.). Works with both system variables and custom variables.
Time of Day
Route the flow based on the current time on the robot or browser. Default condition checks whether it is before midday.
Age Detection
Branch the flow based on the estimated age of the person detected in front of the robot or Avatar camera.
Gender Detection
Branch the flow based on detected gender (Male, Female, No Match). Detected gender is also saved automatically to
#ATTRI/Gender.Output Randomizer
Randomly select which output path the flow follows next. Add or remove paths in the sidebar.
Back to Flow Start
Jump back to the very beginning of the flow from any point.
Go-to-Destination
Jump to any named destination element elsewhere in your flow without drawing a direct connection arrow.
Pause Flow
Insert a timed pause (in seconds) between two elements.
Variable & Data Elements
Set User Attributes & Variables
Create or update a custom variable and assign it a value. Use
#ATTRI/variableName to reference the variable anywhere in the flow.Reset User Attributes & Variables
Clear one or all custom variables. Note: system variables cannot be reset.
Database
Read from or write to a Plural-managed database within your flow.
QR Code Reader
Scan a JSON-encoded QR code and map its fields to flow variables via transformation rules.
AI & Knowledge Elements
Knowledge Base
Connect a Plural Knowledge Base (PDF data sources) and let your Avatar answer natural-language questions using GPT. Choose Standard (GPT-3.5) or Premium (GPT-4o) models.
Custom API Request
Call any external HTTPS REST API (GET, POST, PUT, PATCH, DELETE). Map JSON response values to variables and use them throughout your flow.
Custom Script
Write and run custom JavaScript logic. Use
getVariable() and setVariable() to read and write flow variables.Custom Plugin
Embed an interactive HTTPS website and establish two-way communication with Plural using the postMessage plugin API.
Communication & Messaging Elements
Send SMS
Send a text message to a predefined phone number, powered by Twilio. Costs 75 GOs per message (up to 160 characters).
IoT Trigger
Pause the flow and wait for an inbound HTTP request from an external system before proceeding. Includes a Live URL, Test URL, and Auth Token.
Robot-to-Robot Chat
Enable two devices running the same project to have a back-and-forth spoken conversation with each other.
Robot-to-Robot Command
Trigger an element in another frame from the current frame. Used to orchestrate multi-device flows and Plural Automation frames.
Robot-Specific Elements
Drive to Location
Temi only. Send Temi to one of its saved navigation locations. Optionally display media and play speech while it navigates.
Change Language
Avatar only. Switch the entire flow to a different language at runtime. Requires additional languages to be added to the project first.
Automation & Server-Side Elements
Plural Automation
A dedicated server-side frame that runs independently of the Avatar frame. Use it to offload heavy logic, Knowledge Base queries, and API chains from the front-end flow.
System Variables
Plural automatically provides a set of read-only system variables you can reference in conditions, speech, and API calls without defining them yourself. Common examples includeTime, WeekdayNumber, LanguageISO2, and Gender. See the System Attributes reference for the full list.