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Plural lets you share your account with as many collaborators as you need. Each person gets a role that determines what they can see and do — from building flows to managing billing and user access. This page walks you through inviting new users, changing their roles, removing them when needed, and keeping your own credentials up to date.

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User Roles

Every person you add to your account holds one of two roles:

Editor

Can create, edit, and publish projects. Cannot manage users, view billing, or configure account-level settings.

Admin

Has full Editor access plus the ability to invite or remove users, change roles, manage linked accounts/organisations, and access billing settings.
The account owner always holds Admin rights and cannot be removed by other admins.

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Invite a User

You need Admin rights to invite new users.
1

Open User Management

Click the three dots (⋯) next to your username in the lower-left corner of the screen, then select User Management.
2

Enter the email address

Type the email address of the person you want to invite into the invitation field.
3

Choose a role

Select either Editor or Admin from the role drop-down.
4

Send the invitation

Click Invite. Plural sends the recipient an activation link they can use to register and join your account immediately.
The invited user must click the activation link in their email to complete registration. The link is single-use and expires if not used.

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Change a User’s Role

You can update a collaborator’s role at any time without removing and re-inviting them.
1

Open User Management

Click the three dots (⋯) next to your username, then select User Management.
2

Find the user

Locate the person whose role you want to change in the user list.
3

Select the new role

Use the role drop-down next to their name to switch between Editor and Admin.
4

Confirm

The change takes effect immediately — no further confirmation is required.

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Remove a User

Removing a user immediately revokes their access. Any projects they created remain in the account and are not deleted.
1

Open User Management

Click the three dots (⋯) next to your username, then select User Management.
2

Locate the user

Find the user you want to remove in the list.
3

Remove them

Click the Remove (trash / X) icon next to their name. Plural removes their access instantly.

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Change Your Username or Password

1

Open Account Settings

Click the three dots (⋯) next to your username in the lower-left corner, then select Account Settings.
2

Update your username

Edit the Username field and save your changes.
3

Update your password

Enter your current password, then type and confirm your new password. Click Save to apply the change.

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Brute-Force Login Protection

Plural automatically protects all accounts against brute-force password attacks.
A brute-force attack tries thousands of password combinations in rapid succession. To make this unprofitable, Plural limits the number of failed login attempts allowed within a short time window. After a certain number of consecutive failures, your account is temporarily locked for a set period. This lockout resets automatically — you do not need to contact support unless you believe your account has been compromised.
If you are locked out because you forgot your password, use the Forgot Password link on the login page to reset it via email before your lockout window expires.